Dave Ficken is the Chief Information Officer (CIO) for HAVI Global Solutions (HGS). He has more than 25 years of IT experience and has worked in multiple industries with experience in Restaurant/Retail, Manufacturing, and Consulting. Dave has an extensive background in complex large-scale system development, e-commerce and IT leadership. While at HGS he led the development of the Restaurant Order Proposal (ROP), a system that supports demand and supply planning services for over 14,000 McDonald’s restaurants in the U.S.. Prior to joining HAVI in 2006, Dave was the Vice President of Corporate Systems for McDonald’s Corporation where he was responsible for providing IT development and support services to Marketing, Finance/Accounting, Legal, Supply Chain, and Human Resources. He also led IT development for Project Innovate, a $500 million project to build and implement an Accounting, HR and Supply Chain solution for McDonald’s top 12 markets. Prior to McDonald’s in 2001, Dave led North American IT for British Steel where he implemented the Baan ERP and represented British Steel in the formation of Steel24- 7.com, an Internet joint venture company comprised of the four largest European steel companies. In 1995, Dave worked at Pricewaterhouse where he provided consulting services for a variety of clients including General Electric, Anheuser-Busch, Dean Witter Reynolds, Zeon Chemical and Caremark. Dave holds a B.S.B.A. from the University of Missouri and currently resides in Illinois with his wife and daughter.