Dr. Kathleen McFadden
Dr. Kathleen McFadden is a Dean’s Distinguished Professor of Operations Management and Information Systems at NIU. Her research expertise is in the areas of healthcare operations, aviation safety, and quality management. Dr. McFadden has worked closely with the Federal Aviation Administration on aviation safety issues. She has published over 35 articles in top-tier refereed journals on strategies for reducing errors and improving processes in healthcare and aviation. In addition to giving over 100 conference presentations worldwide, her work has been spotlighted in television, radio, and newspapers, including ABC News, FOX News, and the Chicago Sun-Times. Dr. McFadden has been the recipient of numerous teaching and international research awards. Quality is McFadden’s trademark in terms of the standard of performance she places for not only her scholarly endeavors and industry consultations but also on her faculty-student relationships and the learning experience.